MSN-FP6616 -Best Candidate for the Role: A Toolkit for Success
Subject: Summary Report
Subject area: Nursing
Education Level: Masters
Length: 5 pages
Referencing style: APA
Preferred English: US English
Spacing Option: Double
Instructions:The topic you will be Assessing the Best Candidate for the Role: A Toolkit for SuccessThis assignment has three parts
1. Create a Job Description
2. 4-6 Interview Questions
3. 2-3 page narrative overview
Each assignment builds off each other so you will utilizing the chosen community in the second assessment. 5-7 sources within the last 5 years cited.
Following these instructions will help ensure you meet the scoring guide criteria:
- Describe the care coordinator role need specific to your chosen community or region. This description should include the attributes you deem essential to the role, related to standards of practice.
- Provide 4–6 interview questions that demonstrate the qualities of an effective, ethical, and culturally aware nurse leader. Think about the standards of practice for care coordination and transition management, leading the interprofessional team in collaborative change, and the candidate's ability to be a visionary for change in the organization or community.
- Analyze the ideal candidate's knowledge related to legal and ethical considerations, stakeholder and interprofessional teams, cultural competence, and data use to improve care coordination in a 2–3-page narrative. In other words, explain what knowledge and skills a care coordinator should demonstrate for this role. such as knowledge of legal and ethical considerations as well as stakeholder and interprofessional team collaboration, being culturally competent, and knowing how to assess and use data to enhance care.
Assessing the Best Candidate for the Role: A tool kit for Success
Course Number: Course Name
Assessing the Best Candidate for the Role: A tool kit for Success
Job Description of a Care Coordinator
A care coordinator collaborates with patients, medical staff, and healthcare professionals to design patients’ healthcare plans and maintain them. They often help the elderly or disabled patients by communicating on their behalf with family, healthcare providers, nurses, and doctors. Care Coordinators inform patients about their treatments, alternative treatment options, conditions, and help them contact healthcare workers to assess their status and progress (Gross, 2020). Great communication skills are required for a person to assume the role of a care coordinator. This is attributable to the fact that Care Coordinators partner with patients to identify their needs and assess interventions (Gross, 2020). Additionally, Care Coordinators must have leadership qualities to guide individuals from distinct backgrounds in the healthcare system.
A Care Coordinator primary responsibility in a rural facility are to develop and coordinate care programs, handle patient education and case management, and communicate between family, patients, and health professions. A Care Coordinator is expected create schedules, recruit and train staff, design patient goals, maintain patient’s quality of care and confidentiality and monitor progress. While working in rural community, they must be culturally competent to meet the needs of the ethnically diverse patient population.
- How do you handle ethical dilemmas in your setting as a nurse leader?
- How do you manage to collaborate with doctors, physicians and allied staff in the healthcare setting?
- How do you handle your nurse duties and leadership responsibilities?
- Describe your leadership style?
- How do you handle staff and patients from diverse cultural backgrounds?
Analyzing the Candidate’s Knowledge Related to Ethical Guidelines and Practices to Improve Care Coordination
All healthcare providers should have ethical values. Ethical values differentiate between wrong and right actions, and influence individuals’ decision-making process. In the healthcare setting, the code of ethics help workers acknowledges dilemmas and makes informed decisions and judgments (Haddad & Geiger, 2020). Thus, a competent candidate for the Care Coordinator role should be aware of the American Nurses Association (ANA) Code of Ethics because it helps tackle ethical issues in the healthcare setting and improve care coordination. Additionally, the potential candidate should be aware of the health care ethics principles, including autonomy, beneficence, non-maleficence, and justice. These principles provide guideless to solve complicated situations undermining patient’s care and coordination in the healthcare sector.
Analyzing the Candidate’s Knowledge of Laws and Policies within Care Coordination
Various policies and laws exist to improve care coordination among various stakeholders. For instance, the Affordable Care Act allows healthcare providers to create and test new payment and care delivery models that enhance care coordination, reduce spending, and improve health outcomes (AHRQ, 2016). For instance, Accountable Care Organizations are designed to boost care coordination by connecting patients’ providers across systems to minimize medical errors and prevent patients from receiving unnecessary services (AHRQ, 2016). Additionally, the Centers for Medicare & Medicaid Services (CMS) Community-Based Care Transition Program synchronize discharge from healthcare settings to other settings to prevent readmissions. Health information technologies also facilitate care coordination among professionals from different disciplines.
The 2014 IMPACT Act also promotes care coordination via standardized data elements. For instance, the Act requires gathering and documentation of standardized data in PAC (post-acute care) settings (Hall, Connor, & O’Malley, 2019). These settings include long-term healthcare hospitals, inpatient rehabilitation facilities, home health agencies, and skilled nursing facilities. The collection and reporting of standardized data require collaboration between healthcare providers in these settings. The coordination facilitates the flow of information during transitions between post-acute care settings and other settings to enhance patient outcomes. Thus, the Care Coordinator’s potential candidate should be aware of the IMPACT Act and the Affordable Act influence on care coordination.
Analysis of the Candidates Knowledge Related to Stakeholder and Inter-professional Teams to Implement Care Coordination
Inter-professional team coordination benefits patients with multifaceted healthcare needs. Mohr et al. (2019) associates care coordination with cost management, enhanced patient experiences, and reduced healthcare services use. The healthcare sector is characterized by distinct stakeholders, such as policymakers/governments, scientists, suppliers of healthcare products, patients, managers, non-clinical professionals and clinicians. Effective collaboration between these stakeholders results in safer and quality healthcare. Therefore, the potential candidate should be aware of the importance of involving key stakeholders in program design and evaluation. He/she should acknowledge that stakeholders’ involvement in healthcare programs design enhance their support and contribution to quality improvement initiatives.
Analysis of the Candidates Knowledge related to data Outcomes Use to enhance Care
The health care sector collects data from various sources like medical records, billing records, patient’s surveys, and administrative enrollment records to reduce health care costs and improve patient’s outcomes. Additionally, healthcare providers use data outcomes to enhance clinical care, generate new information, and streamline their surveillance process (Pastorino et al., 2019). Therefore, the potential candidate for the Care Coordinator post should outline how he/she can use data outcomes to improve patient experience, reduce medical costs, improve workflow, and implement evidence-based practices. For instance, the potential candidate should explain how he will use data outcomes to improve patient’s treatment process, documentation process, and quality improvement at the facility. Similarly, a competent candidate should be aware of the important role that big data plays in today’s healthcare sector. Thus, the selected candidate should beware of the current issues affecting the healthcare industry.
Agency for Healthcare Research and Quality. (2016, November). Priorities in focus-care coordination. https://www.ahrq.gov/workingforquality/reports/priorities-in-focus/care-coordination.html
Gross, P. A. (2020). Pathways to a successful accountable care organization. Baltimore : Johns Hopkins University Press
Haddad, L.M., & Geiger, R.A.(2020). Nursing ethical considerations. StatPearls, https://www.ncbi.nlm.nih.gov/books/NBK526054/
Hall, L.P., Connor, B., & O’Malley, T. (2019). Interoperability: The IMPACT ACT, Post-Acute Care assessment and Data Element Library. Center for Medicare & Medicaid Service, https://www.healthit.gov/sites/default/files/2019-01/CMSDataElementLibrary.pdf
Mohr, D. C., Benzer, J. K., Vimalananda, V. G., Singer, S. J., Meterko, M., McIntosh, N., ... & Charns, M. P. (2019). Organizational coordination and patient experiences of specialty care integration. Journal of general internal medicine, 34(1), 30-36.
Pastorino, R., De Vito, C., Migliara, G., Glocker, K., Binenbaum, I., Ricciardi, W., & Boccia, S. (2019). Benefits and challenges of Big Data in healthcare: an overview of the European initiatives. European journal of public health, 29(Supplement_3), 23-27.