NURSING HOMES: CALLS TO IMPROVE THE PROCESS
There have been calls to improve the complaints process in nursing homes. Many of the patients and the elderly people want the procedure to be easier so that their grievances can be investigated impartially. Nursing homes are vital to the elderly community as they provide 24 hrs. nursing care to the elderly. These homes also provide short-term stays for people with illnesses or injuries, those coming out of surgery, others who require therapy be it physical or occupational.